Customised After-Sales services for pv systems and battery storage systems

ADLER Solar serves the complete range of After-Sales solutions and defines all interfaces of the process chain according to individual customer requirements. This makes us your ideal partner for scalable service requirements for PV modules and battery storage alike.

Our After-Sales services at a glance.

For module manufacturers:

  • Handling of warranty processes according to manufacturer specifications
  • Processing of general services according to manufacturer specifications
  • 1st level support with multilingual telephone hotline
  • Professional 2nd level support
  • Fully equipped Service Centre for competent technical and visual inspection of PV modules and other electrotechnical components (BOS)
  • Logistics / Warehousing / Bonded warehouse

For storage manufacturers:

  • Service assignments such as maintenance and implementation of software/hardware updates
  • In-house dialogue centre with designated contact persons, i.e. uniform communication without interface losses
  • Logistic services including international experience

Your added value:

  • Experienced – since April 2008 active as a service provider for the German and European PV industry
  • Hands-on – over 4.5 million modules already processed
  • Tried and tested – for over six years service partner of US module manufacturer First Solar for warranty processing and recycling EMEA

Your added value:

  • Customer loyalty – through increased customer satisfaction
  • Cross-selling – generation of repeat and additional transactions
  • One-stop-shop – from handling telephone enquiries to spare parts procurement to on-site servicing
  • Experienced – more than 1,000 storage systems from different manufacturers already checked, optimised and repaired

We look forward to hearing from you at vertrieb@adlersolar.de or by phone on
+49 (0)421 83 57 01 00